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Cancellation Policy
It's just not about Money
Refunds and Cancellations
No Refunds will be provided After Service Commencement
Once therapy services have commenced, no refunds will be provided for any portion of the services rendered.
Cancellations and Terminations
If you need to cancel or terminate therapy services, please provide at least 24 hours notice. Upon cancellation or termination, any unused portion of prepaid fees may be refunded, subject to the following terms and conditions:
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Processing Fees: A processing fee will be deducted from any refund to cover administrative costs.
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Session Cancellation Fees: For any sessions being canceled without a 24-hour notice
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Refund Policy: Synapse Mental Wellbeing reserves the right to determine the amount of any refund and the process for obtaining it. Refunds will only cover services that have not yet been rendered.
For any refund request please reach out to us at the form given below