Terms and Conditions

1. Acceptance

By accessing or using any of Synapse Mental Wellbeing's services or website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

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2. Privacy

Synapse Mental Wellbeing is committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.  

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3. Confidentiality

Your therapist at Synapse Mental Wellbeing is bound by professional ethics codes to maintain the confidentiality of your personal information, except as required by law or in cases of imminent harm. Please refer to our Informed Consent for Therapy Agreement for more details.

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4. Service Agreement

Your engagement with Synapse Mental Wellbeing is governed by the Informed Consent for Therapy Agreement, which outlines the terms and conditions of our therapeutic relationship.

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5. Fees and Payments

Fees for our services will be communicated to you in advance. Payment is typically due at the beginning of each session. Please refer to our Informed Consent for Therapy Agreement for more details on payment policies.

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6. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. Failure to do so may result in a fee. Once services have commenced, no refunds will be provided for any portion of the services rendered. Please see the cancellation policy for more details. 

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7. Termination

Either you or Synapse Mental Wellbeing may terminate the therapeutic relationship at any time. Please refer to our Informed Consent for Therapy Agreement for more details on termination.

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8. Limitation of Liability

Synapse Mental Wellbeing is not liable for any indirect, incidental, or consequential damages arising out of your use of our services or these Terms and Conditions.

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9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any legal proceedings arising out of or in connection with these Terms and Conditions shall be brought exclusively in Bengaluru, India.  

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10. Dispute Resolution

Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in Bengaluru, India, in accordance with the rules of the Indian Council of Arbitration.

 

11. Amendments

Synapse Mental Wellbeing reserves the right to modify these Terms and Conditions or any other policies at any time. Any changes will be effective upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the modified Terms and Conditions.  

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12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Synapse Mental Wellbeing and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.  

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13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.  

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15. Informed Consent

Any services rendered will be subject to acceptance of the informed consent form.

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14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact Synapse Mental Health at:

Email:- hello@synapsementalwellbeing.com

Phone:- +91 91488 05435

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By accessing or using Synapse Mental Health's services or website, you acknowledge that you have read, understood, and agreed to the Terms and Conditions, Informed Consent Form, Privacy Policy and Cancellation and Refund Policy

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Other Policies

Informed Consent

Privacy Policy

Terms of use - (This Page)

Cancellation and refund policy